Shipping & Returns

Complimentary Gift Packaging

Each jewelry piece purchased at coolwaterjewelry.net is tagged with our signature “Cool Water” tag. An attractive gift box is included with each order. Please specify if additional gift boxes are needed for individual gifts.

Shipping

FREE GROUND SHIPPING! (on orders over $50 within the 48 contiguous states.) If your order is less than $50…FLAT RATE SHIPPING MAKES IT EASY!

Please refer to our shipping options below.

Wholesale shipping rates generally range from $10.00 to $27.00 on orders up to $1,500. We try to use the least expensive carrier and charge you what they charge us. For more information on shipping, please contact us.

If you have any questions, please call us (406)860-3898 or email: orders@coolwaterjewelry.net

How soon will my order be shipped?

JEWELRY is generally shipped by US Mail within 3-5 business days, unless the items you have ordered are out of stock. In that unlikely event, someone will call or email you with an expected ship date.

Shipping Options:

Within the 48 contiguous states:

Special shipping rates for deliveries to AK and HI:

Please contact us at orders@coolwaterjewelry.net with any questions regarding international orders.

Sales Tax: N/A

No Hassle Return Policy

We want you to be completely satisfied. If you are not entirely pleased with your purchase, please contact us for a Return Authorization.

We stand behind products 100%. If for any reason you are not satisfied, we accept returns of unused, undamaged merchandise for an exchange or a full refund within 30 days. Returned items must be accompanied by your original coolwaterjewelry.net receipt and require Return Authorization as mentioned above.

Coolwaterjewelry.net
ATTN: customer service
9873 Hwy 212
P.O. Box 384
Joliet, MT 59041

Shipping charges are non-refundable. Please insure your return; we can not be responsible for lost returns.